Terms & Conditions

Introduction

Thank you for visiting bankofbaroda.bank.in Kindly read these terms and conditions carefully before you browse the Website. By accessing this Website, you indicate that you accept the below terms and conditions. If you do not agree to or cannot comply with these terms and conditions, do not use our Website and exit immediately.

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Amendments to our Terms & Conditions

We may amend / Revise the Terms and Conditions at any time without any prior notice. It is your responsibility to review the updated terms and conditions. If you continue to use the Website post amendment / Revision of the Terms and conditions it will means that you agree to the changed / amended Terms and Condition. Therefore, Please check this page periodically to be aware of any changes.

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Accuracy of Information

While Bank strives to provide the updated information on this Website, Bank makes no warranties, either express or implied, about the accuracy, correctness, reliability etc. of such information. We assume no liability or responsibility for any omissions or errors in the content of the information provided on this Website.

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Modification to the Website

Bank reserves the right at all times to revise the information, change or end services mentioned on the Website at its sole discretion, without any liability to you or any other third party.

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Use of Information & Materials on the Website

All users are granted a personal, limited, non-sub licensable license to access and use our Website. We allow our users to electronically copy/download the contents for this Website (except where prohibited without a license) and print hard copy portions of our Website material, exclusively for informational, non-commercial, and personal use. While doing so, the copyright, trademark, or our other proprietary notices are unchanged and are visible at all times. By using our services, you do not get the ownership of the content or any intellectual property rights in our services.
You further agree that you will not otherwise copy, modify, alter, display, distribute, sell, broadcast, or transmit any information or materials provided on the Website in any manner without the prior written permission of the Bank of Baroda.

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No Unlawful or Prohibited Use

As a condition of usage of the Website, you will not use the Website for any purpose that is unlawful and/or prohibited by these Terms of Use or any applicable laws and regulations. Unlawful use of the website including but not limited to unauthorized entry into Bank of Baroda’s systems, impersonating a company or other entity, misuse of passwords, fraudulent activities, or misuse of any information posted on Websiteis strictly prohibited.

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Limitation of Liability

Bank of Baroda shall not be responsible or liable for any damages, loss, harm, expense, liability, and the like arising to the Customer, Website user, or any third party for any reasons whatsoever whether attributable to the Bank or not.

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Copyright Notice

Unless otherwise noted, the information and material contained in this Website are owned by the Bank of Baroda. Except for personal use, these items may not be copied, distributed, displayed, reproduced, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise without prior written permission from Bank of Baroda.

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Trademarks

This Website features logos, brand identities, and other trademarks and service marks, which are the property of or are licensed to Bank of Baroda. Nothing displayed on our Website should be interpreted as granting any license or right to use any trademarks displayed on our Website. Users are prohibited from using our trademarks in connection with any product or service without the prior written consent of the Bank of Baroda. We retain all proprietary rights on our Website.

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Governing Law

These terms shall be governed and construed in accordance with the laws of India. Bank of Baroda accepts no liability whatsoever, either direct or indirect, for non-compliance with the laws of any country other than that of India. If any provision of these terms is held to be invalid or unenforceable by court of Law, all the remaining provisions of these terms will continue to remain in effect.

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Acknowledgement

By accessing this Website and any of its pages, you acknowledge that you have read, reviewed and understood these terms and conditions prior to use, and agree to abide by them and all the applicable laws including FEMA, rules and regulations of the RBI or any other regulatory/statutory authority, as may be prescribed and as may be amended periodically.

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Hyper Linking policy

Throughout the Bank of Baroda website, you will find links to external websites, which are provided for customer convenience. The bank is not responsible for the content or reliability of these linked sites and does not necessarily endorse the opinions expressed on them. The mere presence of a link or its listing on this site should not be interpreted as an endorsement. Bank of Baroda cannot guarantee that these links will always be functional, and we have no control over the availability of the linked pages.

Upon clicking on one of the redirection links to third party sites, you may be taken to websites that are not under our control. In such cases, this policy does not apply to the privacy practices of those third-party websites. Please read the privacy policy of other websites carefully before browsing. Bank of Baroda is not responsible for these third-party sites. The use of the said third party website shall be at the risk of customers/ as per terms and conditions of that website and bank will not be liable for any damages.

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CMAP policy

The Content Contribution, Moderation, and Approval (CMAP) Policy outlines the process for submitting, reviewing, and publishing content on the Bank of Baroda’s official website. The policy ensures that all content is accurate, high-quality, and in line with the Bank’s standards.

Content Contribution

Content for the website may be contributed by various stakeholders, including product teams, authorized personnel from the Corporate Office, Head Office, Zones, Regions, Branches, or any other individual authorized by the Bank.

Content Moderation

All submitted content undergoes a moderation process to verify its alignment with the Bank’s content standards, branding guidelines, and policies.

Content Approval

Final approval for publishing content on the website rests with the designated content approval authority, typically a Bank official of AGM rank or higher.

Amendments to the Policy

Bank of Baroda reserves the right to amend or update this CMAP Policy at any time without prior notice. Any changes will be reflected on this page. Continued use of or contribution to the website after such changes will constitute acceptance of the revised policy.

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Web Content Review Policy (CRP)

The Bank of Baroda Website ( www.bankofbaroda.in ) is the face of the Bank for disseminating information and services. This content Review Policy has been formulated to keep the content on the www.bankofbaroda.in current and up to date. Since the type of the content on the Bank of Baroda Website varies, different Review timelines are defined for the diverse content elements

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Contigency Management Plan

• Contingency Plan in the event of defacement

1. Defacement Protection Policy

• The Bank of Baroda website (bankofbaroda.in) is security audited for application vulnerabilities and performance.
• Any application-level modification on the Bank of Baroda website(bankofbaroda.in) implies re-audit of the website.
• All the servers’ configuration and logs are monitored timely.
• Only system administrator users are allowed to access the servers for doing administration and configuration tasks.
• All servers are locked and net secured.
• Contents are updated through secured FTP using VPN.

2. Monitoring of defacement of The Bank of Baroda website (www.bankofbaroda.in)

There are two ways of monitoring the defacement of the Bank of Baroda website.

• The Cyber security division is continuously monitoring by analyzing the log files. The Web Works Team at data Centre is also monitoring the websites at regular intervals for possible defacement or undesirable change in the Bank of Baroda website
• The Development team also monitors the website regularly. In case of any eventuality, whoever notices it first shall inform the Technical Manager and Web Information Manager on Phone as well as through email.

3. Actions to be taken after defacement

As soon as the Technical Manager and/or Web Information Manager receive the information regarding the defacement of the website, the following steps will be taken:

-Stoppage/partial stoppage of the website according to the degree of defacement.

-Analyzing log files and troubleshooting the source of defacement and blocking of the service.

-Analyzing the type of defacement and fixing it.

-In case of complete loss of data, restoring the website data from backup or starting of website from DR site in case of long down time.

-Giving log files to the security division for analysis.

-Fixing of all vulnerabilities on the basis of security recommendations and re-auditing of applications.

-Restoring the affected /corrupted contents from the backup and restoring the site.

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4. Content Archival Policy (CAP)

• The Bank acknowledges that effective data archival and retention are essential for supporting its core business operations and ensuring compliance with legal and regulatory requirements.
• The business owner will determine the archival process for data available on the website. The archived data will be securely stored and made easily accessible upon request for a reasonable duration, as specified by the business owner.
• On the website, archival applies to data from the Tender, e-Auction, and Career sections once their validity period or last date has expired.