Customer Support

Report suspicious/fraud transaction

IVR Service icon

IVR Service

Select option 1, To Report loss of card, to report a fraud or to report an Unauthorized transaction not done by you

1800 5700 / 1800 5000

Online Portal icon

Online Portal

For self blocking/ debit freezing account in case of unauthorised transaction

Online Account Blocking Portal Online Portal icon

Mobile Banking icon

Mobile Banking App.

You can also block your Debit card through bob World
Path: Login with bobWorld app. with login password> More>Debit card block/hotlist (Under Quick Actions).
AppStore icon PlayStore icon
internet banking icon

bob World Internet (Internet Banking)

You can also block your Debit card through bob World Internet
Path: Login to bob World Internet with sign-on password > Services > My Accounts > Debit Card Blocking
Prepaid Gift icon

Gift/Pre-paid/Reloadable card

For reporting the Unauthorised transaction related to Gift Card / Pre-paid Cards / Re-loadable card please contact as per below contact details

1800 102 5627

bobsupport@cardbranch.com

locate uc icon

Reporting to home branch

As per Branch Timings
To know the details of your branch please visit

https://www.bankofbaroda.in/locate-us/branches


Unauthorised Transactions! (Actions/Precautions to be taken)

fraud place icon

Block/Freeze the account

In case Fraud taken place, immediately block respective channel or Freeze the Account for Debit Transactions by calling Bank’s Toll-Free No. 1800 5700 / 1800 5000 or visiting Bank’s Web Portal or Branch
lodge an fir icon

Lodge Complaint

Lodge an FIR with Police and lodge complaint with Bank along with copy of FIR
never share confidential icon

OTP/CVV/PIN

Never share confidential information like OTP/CVV/PIN/ Complete Card details etc. to anyone
Fake Calls icon

Fake Calls

Bank Staff or its Agents never call for such information. This information is asked by Fraudsters only
DICGC Web icon

[Bank of Baroda is registered with DICGC]

(https://www.dicgc.org.in)
DICGC Website icon

(DICGC Website)


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