CholaMS Motor Insurance

Scope of Cover-What is Covered?

Motor Insurance covers the unforeseen risks which may result in:

• Creation of Liabilities(called generically as Third Party Cover)
• Injuries/ death of persons outside or inside a vehicle. This could be the owner, passengers, driver, pedestrians, etc.
• Damage to property of others - also called as Third Party Property Damage
• Partial damage to the vehicle itself. This may arise due to accidental external means, riot, strike, malicious act, fire, flood, cyclone, etc.
• Theft of parts or theft of the vehicle itself.
• Total loss/damage of the vehicle.

Compulsory Personal Accident (CPA) cover for Owner-driver

• The CPA cover offers compensation up to Rs.15 lakhs for Accidental Death/Disability of the registered Owner of the Insured Vehicle whilst driving or alighting into/out of the Vehicle.
• The registered Owner should hold an effective driving license.

Key requirements for acceptance

• Proposal form
• Valuation report (where applicable)
• Renewal notice copy (in case of an insurance renewal)
• Break in insurance iInspection report if there is a break in insurance or there is no past insurance.
• Copy of RC book/iInvoice Copy (where applicable)

Claims Procedure

• Inform CholaMS customer care on a toll free number 1800 5700 and register the claim.
• Please provide policy number, driver details, incident details, location of accident, details of damages etc. to the customer care executive
• Safeguard self and try to prevent further damage to the vehicle by taking appropriate action.
• In case of a 2 of 2 wheeler, there is no need for a spot for spot survey. For other vehicles it is needed.
• Spot survey where applicable will happen in 6 hours.
• In case there are no is not Third party Losses- no need for police intimation.
• Once an estimate Once estimate for loss is obtained from the garage from garage, please inform us for a final survey by CholaMS loss assessor.
• Please provide the details/documents as requested.
• Once repaired, reinspection is done where required. Our assessor will guide customer on this.
• If cashless facility is availed, satisfaction certificate to be provided for Chola MS to settle with garage.

Bank of Baroda is authorized by the Insurance Regulatory and Development Authority to act as a Corporate Agent from 01/04/2025 to 31/03/2028 for procuring or soliciting business of Life insurance, General insurance & Standalone Health insurance under Registration Code CA0004". Insurance is the subject matter of solicitation. For more details on risk factors, terms and conditions please read the sales read sales brochure carefully before concluding a sale. The purchase of Insurance products by Bank of Baroda customers is purely on a voluntary basis. The insurance products are underwritten by the respective insurance company. Bank of Baroda does not perform any insurance e-commerce activity on its website. The contract of insurance is between the insurer and the insured; and not between the Bank and the Insured.