Faqs Page BG

Frequently Asked Questions (FAQs)

  • Whether there are any charges for using card at ATMs?

    There will not be any charges for using the card at Bank of Baroda’s own ATM network. However, if the card is used at other banks’ ATM, whether in India or abroad, customer is required to pay the charges as per tariff of charges, which will be declared by the Bank from time to time.

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  • The increase in tenor resulted in increase in amount that I will be paying back to the Bank on my loan which seems to be more in comparison to Moratorium interest. How is the increase in EMI tenor calculated?

    The accrued interest have been added to balance outstanding. Hence the additional amount is the accrued interest on the unpaid EMI which you have to pay at the end of the loan tenor. However if you have adequate funds to pay the deferred EMI/Instalments/Interest during the moratorium period, you can pay to avoid any extra interest burden.

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  • How to reset sign on password online for retail users?

    By using Set/Reset password option available at login page and follow the instructions thereon

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  • Whether a foreign currency loan is also available from the Bank, if yes, whether can it be availed overseas?

    Bank of Baroda is among the most prominent purveyors of Foreign Currency Loans to Corporates in India. Moreover, due to the fact that Bank of Baroda has the largest network of overseas branches among all Indian Banks, the Bank can make available the foreign currency loan anywhere in the Globe and that too in the currency of your choice.

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  • Can they bring both gold and silver?

    Yes

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  • What to report?

    In case of an individual, the name, address, Taxpayer Identification Number and date and place of birth of each reportable person.

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  • I am a U.S. person, but can I be out of purview of FATCA.

    Under the extant Inter Governmental Agreement, certain categories of accounts are exempted from reporting. Accounts with a balance below the threshold limit (US$ 50,000) are subject to non-reporting.

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  • Who can avail this facility

    The existing SHGs enjoying credit facilities from the Bank in the form of Cash Credit/Overdraft/Term Loan/Demand loan with satisfactory Loan record.

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  • how can i check my bike loan details?

    You can check through any of the below mentioned modes (1) you can visit the Branch, where we have submitted your Loan application. (2) Through calling Toll Free No 1800 5700 & 1800 5000.

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  • What is the mode of disbursement

    Loan can be disbursed directly to the borrowers for Saving Bank account and further it will be directly transfer via DD/BC/NEFT/RTGS to respective party.

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  • What accounts are eligible for registration to mobile banking?

    All scheme codes of savings and current accounts are eligible for registration if mode of operation and relation type are eligible. Mode of operation has to be one of the following:

    • Self
    • Either or survivor
    • Proprietor
    • Anyone or survivor

    Relation type has to either main, joint, or authorized signatory.

    Only ten overdraft scheme codes are eligible – OD002, OD003, OD004, OD005, OD006, OD016, OD017, OD023, OD026 and OD028.

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  • What should be done in case during the cash withdrawal process, cash is not disbursed but the account debited for the amount?

    The customer may lodge a complaint with the card issuing Bank. This process is applicable even if the transaction was carried out at another Bank’s ATM.

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  • What are the eligibility criteria for the resolution framework?
    • Borrower’s loan must be “Standard” as on 31.03.2021.
    • The Loan account should be a “Standard Account” as on the date of application for relief under this framework i.e. date of invocation.
    • Borrower/ their close relative must be COVID 19 impacted and/ or their income must have been adversely affected due to COVID-19 pandemic and fulfil other eligibility criteria such as reduction in income, maintenance of Loan to Value norms, maximum age norms, repayment capacity norms, etc

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  • What is the criteria for business enterprises?

    Industry-related services and business enterprises with an investment in equipment defined above in question no.1 are small business enterprises.

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  • In what manner the purchase consideration for the residential immovable property should be paid by foreign citizens of Indian origin under general permission?

    The purchase consideration should be met either out of inward remittances in foreign exchange through normal banking channels, or out of funds from NRE/FCNR accounts maintained with banks in India.

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  • What will be the repayment schedule

    Loan is to be repaid in Half Yearly/ Yearly installments depending upon income generation and cropping pattern of the borrower

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  • As financial year is closing, how can I invest to save on taxes?

    m-Connect+ gives you the benefit of transferring amount to PPF and SSA accounts opened through Bank of Baroda branches.

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  • Will customers be entitled to get an additional card, in case of joint accounts?

    All the joint account holders, if the operating instructions in the account are ‘either or survivor’, are eligible to get an additional card in their own name.

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  • Zero Lost Card Liability Insurance Cover

    Available for purchase transactions after the date and time the loss of card is reported.

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