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Nodal Officer of our Bank for RBI’s Integrated Ombudsman Scheme 2021

Contact details of CRPC, RBI
Centralized Receipt and Processing Centre
Reserve Bank of India,
4th Floor Sector-17, Chandigarh – 160017
Website -https://cms.rbi.org.in
RBI Contact Centre – 14448

Address and Area of Operation of Banking Ombudsman

Sl. No. Centre Name & Address of the Office of Banking Ombudsman Name and Contact details of Banking Ombudsman Nodal Officer
1. Ahmedabad Smt. Kalpana Suresh More
C/o Reserve Bank of India
4th Floor, "Riverfront House", Behind H.K. Arts College,
Between Gandhi & Nehru Bridge,
Pujya Pramukh Swami Marg (Riverfront Road - West),
Ahmedabad-380 009
STD Code: 079
Tel. No. 26582357 		Mr. Ranjit Ranjan Das
Deputy General Manager, Ahmedabad
Bank of Baroda,
Zonal Office,
5th floor, Bank of Baroda Tower,
Nr. Law Garden, Ellisbridge,
Ahmedabad 380 006 (Gujarat).
Tele. No: 079 -26473251
Email: dgm.ngz@bankofbaroda.bank.in
2. Bengaluru Smt Sonali Das
C/o Reserve Bank of India
10/3/8, Nrupathunga Road
Bengaluru -560 001
STD Code: 080
Tel. No. 22277660/22180221 		Shri Sanjay Joshi
Deputy General Manager CA
Bank of Baroda,
Zonal Office,
2nd Floor, Vijaya Tower, 41/2 MG Road,
Bengaluru-560 001 (Karnataka).
Tele. No: 080-25011277
Email: dgm.ca.zobengaluru@bankofbaroda.bank.in
3. Bhopal Mr. Prem Ranjan Prasad Singh
C/o Reserve Bank of India
Hoshangabad Road
Post Box No. 32, Bhopal-462 011
STD Code: 0755
Tel. No. 2573772 		Mr. Madan Pal Singh
Deputy General Manager
Bank of Baroda,
Zonal Office, Bhopal
Plot no.202,
Ganga Jamuna Complex,
Maharana Pratap Nagar, Zone-1,
Bhopal-462011
Tele No. 0755-4049040
Email: dgm.ca.zobhopal@bankofbaroda.bank.in
4. Bhubaneswar Smt. Nengneikim Guite
C/o Reserve Bank of India
Pt. Jawaharlal Nehru Marg
Bhubaneswar-751 001
STD Code: 0674
Tel. No. 2396207 		Mr. Rakesh Jha
Deputy General Manager,
Zonal Office, Bhubaneswar
Bank Of Baoda, Zonal Office, 3rd Floor, Sambaya Bhavan, Unit 9 Janpath, Bhubaneswar, 751022 Odisha.
Mb No 9124754702
Email: dgm.ca.zobhubaneswar@bankofbaroda.bank.in
5. Chandigarh Ms. Ruchi A.S.H
C/o Reserve Bank of India
4th Floor, Sector 17
Chandigarh
STD Code: 0172
Tel. No. - 2721109, 2721011, 2727118 		Mr. Rajesh Kumar Das
DGM Compliance & Assurance,
Bank of Baroda,
Zonal Office,
Chandigarh Zone,
Bank Of Baroda Building No. 2,
Overbridge, Near Haryana Tourism,
Sector 17-B, Chandigarh-160017.
Mb – 9056763102
Tele. No. 0172-2717324
Email: dgm.ca.zochandigarh@bankofbaroda.bank.in
6. Chennai (I) Dr (Smt) Tuli Roy
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No. 25395964
Fax. 25395488 		Mr V G Senthilkumar Deputy General Manager,
Bank of Baroda,
Zonal Office (Chennai Zone),
Baroda Pride,
41, Luz Church Road,
Mylapore, Chennai 600 004
Tele: 044 – 23454337
Mb No 7045660321
Email: dzh.chennai@bankofbaroda.bank.in
7. Chennai (II) Smt Nandita Singh
C/o Reserve Bank of India
Fort Glacis, Chennai 600 001
STD Code: 044
Tel No. 		Mr V G Senthilkumar Deputy General Manager,
Bank of Baroda,
Zonal Office (Chennai Zone),
Baroda Pride,
41, Luz Church Road,
Mylapore, Chennai 600 004
Tele: 044 – 23454337
Mb No 7045660321
Email: dzh.chennai@bankofbaroda.bank.in
8. Dehradun Shri Manish Parashar
C/o Reserve Bank of India
74/1 G.M.V.N. Building, 1st floor,
Rajpur Road,
Dehradun - 248 001
STD Code: 0135
Tel No.: 2742006 		Mr Arvind Joshi
DGM, Dehradun,
Bank of Baroda,
Regional Office,
410, Indira Nagar Colony,
Dehradun Uttarakhand- 248001,
Mb 8477009508
Email: Complaints.dehradun@bankofbaroda.bank.in
9. Guwahati Shri Partha Choudhuri
C/o Reserve Bank of India
Station Road, Pan Bazar
Guwahati-781 001
STD Code: 0361
Tel.No. 2542556 		Shri. Biswajit Swain
Dy. General Manager
Zonal Office, North Eastern States, Guwahati
Bank of Baroda,
Zonal Office: North Eastern States Zone, Sethi Trust Building, Unit II, 2nd Floor, G. S. Road, Bhangagarh,
Guwahati - 781005
Tele No.: 0361- 2913068
Mb No. 9869661771
Email: dgm.ca.zonortheasternstates@bankofbaroda.bank.in
10. Hyderabad Shri Chinmoy Kumar
C/o Reserve Bank of India
6-1-56, Secretariat Road
Saifabad, Hyderabad-500 004
STD Code: 040
Tel. No. 23210013 		Mr. VMNS SAIBABU
Deputy General Manager,
Bank of Baroda, Zonal Office, Hyderabad, Door No. 289-6-3,
First Floor,Kareem Manzil,
Old MLA Quarters Road,Hyderguda,
Hyderabad – 500029 (Telangana) Tele No : 040 – 23287274
Email: dgm.ca.zohyderabad@bankofbaroda.bank.in
11. Jaipur Smt Baljit Birah
C/o Reserve Bank of India,
4th floor Rambagh Circle,
Tonk Road, Jaipur - 302 004
STD Code: 0141
Tel. No. 2577931 		Ms. Ruchi Shivliha
Deputy General Manager,
Bank of Baroda,
Zonal Office, Jaipur Baroda Bhawan,
Plot No. 13, Airport plaza,
Tonk Road, Jaipur -302018
Tele No.: 0141-2727172/137
Email: dgm.ca.zojaipur@bankofbaroda.bank.in
Complaints.rz@bankofbaroda.bank.in
12. Jammu Shri Ramesh Chand
C/o Reserve Bank of India,
Rail Head Complex,
Jammu- 180012
STD Code: 0191
Tel No.: 2477905 		Shri. Santosh Kumar
Assistant General Manager
Bank of Baroda, Regional Office,
2nd & 3rd Floor, SCO NO 19-d Ranjeet Avenue,
Amritsar , Punjab, 143001
Tele. No. 0183-2894500
Mb 6392496461
Email : rm.amritsar@bankofbaroda.bank.in
13. Kanpur Shri. Arvind Kumar
C/o Reserve Bank of India, Post Box No. 82/142, Mahatma Gandhi Road,
Kanpur-208 001
STD Code: 0512
Tel. No. 2305174 		Mr. Sachin Varma
DGM, Compliance & Assurance
Bank of Baroda, Zonal Office,
Baroda House, V-23 Vibhuti Khand Gomti Nagar,
Lucknow 226010
Tele. No. 0522- 6677660
Mb 9151654571
Email: dgm.ca.zolucknow@bankofbaroda.bank.in
14. Kolkata (I) Shri. Arun Bhagoliwal
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
STD Code: 033
Tel. No. 22310217 		Mr. Rajeev Krishna
Deputy General Manager
Zonal Office, Kolkata
Baroda Tower, Bank Of Baroda Zonal Office
Plot No.38/2(6th Floor), GN Block, Salt Lake,
Kolkata – 700 091
Tele. No. 033 23401704
Email: dgm.ca.zokolkata@bankofbaroda.bank.in
15. Kolkata (II) Smt. Arpita Parijat Biswas
C/o Reserve Bank of India
15, Netaji Subhash Road
Kolkata-700 001
STD Code: 033
Tel. No. 22628771 		Mr. Rajeev Krishna
Deputy General Manager
Zonal Office, Kolkata
Baroda Tower, Bank Of Baroda Zonal Office
Plot No.38/2(6th Floor), GN Block, Salt Lake,
Kolkata – 700 091
Tele. No. 033 23401704
Email: dgm.ca.zokolkata@bankofbaroda.bank.in
16. Mumbai (I) Smt. Raksha Mishra
C/o Reserve Bank of India
4th Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400 008
STD Code: 022
Tel No. 23022028 		Shri. Sanjeev Singh
Deputy General Manager (Compliance & Assurance),
Bank of Baroda,
Mumbai Zone, Third Floor,
3, Walchand Hirachand Marg, Ballard pier,
Mumbai – 400 001.
Tele No.: 022-42060702
Mb No. 9004213738
E Mail: dzh.gmz@bankofbaroda.bank.in
17. Mumbai (II) Dr. Shri H. N. Iyer
C/o Reserve Bank of India,
1st Floor, RBI Byculla Office Building,
Opp. Mumbai Central Railway Station, Byculla,
Mumbai-400 008
STD Code: 022
Tel No.: 23001280 		Shri. Vivek Shukla
Deputy General Manager
Bank of Baroda,
Zonal Office,
2nd floor, Sharda Centre, 11/1 Khilare Path, Erandwane,
Pune - 411004
Tele No. : 020-25937159
E Mail: dzh.mgz@bankofbaroda.bank.in
18. Patna SHRI KUMAR RAJESH RANJAN
C/o Reserve Bank of India
Gandhi Maidan Patna-800 001
STD Code: 0612
Tel. No. 2322569/2323734 		Shri. Priya Ranjan
Deputy General Manager (Compliance & Assurance),
Bank of Baroda, Zonal Office,
Patna Zone, 4th Floor, Anand Vihar
West Boring Canal Road, Patna – 800001, India
Mb No. 8400168703
Tele No. : 0612-2200012
Email:dgm.compliance.zopatna@bankofbaroda.bank.in
19. New Delhi (I) Ms. Mary Lawm Ngaih Ching Gwite
C/o Reserve Bank of India,
06, Sansad Marg, New Delhi
STD Code: 011
Tel. No. 23313359 		Mr. Arvind Kumar Pandey
DGM, C & A, New Delhi Zone,
Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda,
16, Sansad Marg
New Delhi - 110 001
Tele. No. 011-23329825
Email: dzh.nz@bankofbaroda.bank.in
20. New Delhi (II) Smt Nandita Singh
C/o Reserve Bank of India,
6, Sansad Marg, New Delhi
STD Code: 011
Tel. No. 2371 5393 		Mr. Arvind Kumar Pandey
DGM, C & A, New Delhi Zone,
Bank of Baroda,
Zonal Office,
6th floor, Bank of Baroda,
16, Sansad Marg
New Delhi - 110 001
Tele. No. 011-23329825
Email: dzh.nz@bankofbaroda.bank.in
21. Raipur Shri Mohan Rawat
C/o Reserve Bank of India
Sector 24, Atal Nagar,
Nava Raipur – 492101, Chhattisgarh
STD Code: 0771
Tel. No: 2242321
Email Id- boraipur@rbi.org.in
Dr. Ramesh Kumar Mohanty
DGM- CA , RAIPUR ZONE
Bank of Baroda,
Zonal Office (Raipur), Plot No-11/14 & 11/23/1, First Floor,
Beside SBI Zonal Office, Byron Bazar, Raipur (C.G.) -492001, India
Tele No. 0771-3534621
Mb 9201959735
Email: dgm.ca.zoraipur@bankofbaroda.bank.in
22. Ranchi Shri Ranjeev Shanker
C/o Reserve Bank of India
Fourth Floor, Pragati Sadan, RRDA Building, Kutchery Chowk,
Ranchi – 834001, Jharkhand
STD Code: 0651
Tel No.: 2210512
Fax No.: 2210515 		Mr. Nilmani
Deputy General Manager,
Bank of Baroda, Regional Office, Ranchi,
L M Square, 4th floor, Sujata Chowk, Main Road,
Ranchi- 834001, Jharkhand
Tele No.- 0657- 2249391
Mb 7261096555
Email: complaints.jharkhand@bankofbaroda.bank.in
23. Shimla Mr. Ramesh Chand
C/o Reserve Bank of India
Main Market, Kasumpti
Shimla - 171 009, Himachal Pradesh
STD Code: 0177
Tel. No. 2627320 		Mr. Santosh Kumar
Regional Manager, Assistant General Manager,
Bank of Baroda, Regional Office,
Shimla Sanket Heights, Dogra Commercial Complex,
Near Apple Mandi,
Bhattakufer, Shimla (H.P.)-171006
Tele: 0172-2706675
Mb No. 6283282826
Email: rm.shimla@bankofbaroda.bank.in
24. Thiruvananthapuram Shri E. B. Chindhan
C/o Reserve Bank of India
Bakery Junction
Thiruvananthapuram-695 033
STD Code: 0471
Tel. No. 2326769 		Mr. K Surya Prasad
Dy General Manager Compliance & Assurance,
Bank of Baroda, Zonal Office,
4th Floor, M G ROAD, Metro Station Complex,
Ernakulam-682035 (Kerala)
Tele: 0484-2867802
Email: dzh.ekmz@bankofbaroda.bank.in

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